Shipping
Serbia domestic shipping
All orders are shipped via Post Express Serbia.
Orders are typically prepared and dispatched within 2–5 business days after order confirmation.
Shipping costs are borne by the customer and depend on weight of the package. The exact shipping cost will be calculated before shipment.
International shipping
International shipping methods, costs, delivery times, and any applicable customs or import charges will be discussed directly with the customer. The payment of all ordered products and shipping must be made in advance. Shipping arrangements will be confirmed individually before an order is finalized. Please contact us at info@krojbelgrade.com for international shipping enquiries.
Terms
Submission of an enquiry through the contact form does not constitute a binding order.
Any purchase agreement is concluded only after direct communication between KROJ Belgrade and the customer and after all essential terms (including product availability, price, shipping costs, and payment method) have been agreed.
KROJ Belgrade reserves the right to decline orders at its discretion and subject to product availability.
Privacy Policy
Effective Date: June 23, 2026
Welcome to Kroj Belgrade (krojbelgrade.com). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our contact or submission forms.
1. Information We Collect
When you fill out a form on our website, we collect the personal information you choose to provide. This typically includes:
Name
Email address and address
Any other information or text you enter into the form fields
2. How We Use Your Information
We use the information collected through our forms solely to:
Respond to your inquiries, questions, or requests.
Provide you with the services or information you asked for.
Communicate with you regarding your submission.
We do not use your information for marketing purposes unless you explicitly give us consent to do so.
3. How Your Data is Hosted and Stored
Our website is hosted by Squarespace. When you submit a form, your data is collected through Squarespace and securely routed to our email inbox, which is hosted by Google Workspace (Gmail).
Squarespace provides the online platform for our website, and your data may be stored through Squarespace’s secure data storage and applications. You can view the Squarespace Privacy Policy for more details.
Google Workspace processes and stores our emails securely. Your form details are kept within our password-protected business email account. You can view the Google Privacy Policy to learn how Google handles data.
4. Cookies and Analytics
Squarespace uses cookies to help our website run effectively and to provide analytics on website traffic (such as pages visited and time spent on the site). These cookies do not identify you personally unless you choose to provide your information via a form. You can choose to disable cookies through your web browser settings if you prefer.
5. Third-Party Links
Our website may contain links to other websites (such as social media profiles). We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy policies of any website you visit.
6. Your Rights
Depending on your location, you may have the right to access, update, or request the deletion of the personal information we hold about you. If you would like to make such a request, please contact us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the form on our website or at:
Website: krojbelgrade.com
Email: info@krojbelgrade.com